Shipping policy

Last Updated: June 2026

Welcome to Elegance Home Store. We are committed to delivering your orders quickly, safely, and with the best shopping experience.

Order Processing

• Orders are processed within 24 hours after payment confirmation.
• Orders placed on weekends or public holidays may be processed on the next business day.
• Once your order is shipped, you will receive a shipping confirmation email or message.

Delivery Times

United Arab Emirates (UAE)

• Estimated delivery time: 1–2 Business Days

Saudi Arabia

• Estimated delivery time: 2–3 Business Days

Qatar

• Estimated delivery time: 3–5 Business Days

  Oman

  • Estimated delivery time: 3–5 Business Days

  Bahrain

  • Estimated delivery time: 3–5 Business Days

  Please note that delivery times are estimates and may vary due to customs procedures, weather conditions, or courier delays.

  Shipping Charges

  🎉 FREE SHIPPING on all orders.
  There are no additional shipping charges for deliveries within our service areas.

  Order Tracking

  Once your order has been shipped, a tracking number will be provided (where available) so you can track your package.

  Damaged or Lost Orders

  If you receive a damaged item or experience any issue with your order, please contact our customer support team immediately after receiving your package. We will review the issue and work to provide a suitable solution as quickly as possible.

  Contact Us

  For any shipping-related questions or concerns, please contact our customer support team. We are always happy to assist you.